Privacy Policy

Privacy Policy - the basics

1. Information We Collect

We collect personal data when you:

• Sign up for our newsletters, updates, or events.

• Donate through our platform.

• Participate in surveys, events, or campaigns.

The information we collect may include your name, email, phone number, postal address, payment information, and any other details you provide through our forms or interactions.
 

2. How We Use Your Information

We use the personal data collected for the following purposes:

• Communication: To send you updates on campaigns, events, and initiatives. This includes emails about new events, volunteer opportunities, and key issues related to our mission.

• Donations: To securely process your donations and provide receipts or confirmations.

• Engagement: To invite you to participate in events, surveys, or campaigns aligned with Aube Nouvelle’s goals.

• Improvements: To analyze the effectiveness of our campaigns and improve your overall experience on our platform.

We will not use your personal information for any purpose that is not explicitly stated in this privacy policy without your prior consent.
 

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information with any third parties. However, in certain circumstances, we may share your information:
 

• Service Providers: We work with trusted service providers who help us manage our website, process payments, or deliver communications. These providers are contractually obligated to protect your information and use it only for the purposes of their contract with Aube Nouvelle.
   

• Legal Requirements: We may disclose your information if required by law, such as responding to subpoenas, court orders, or legal processes, or to protect our rights and the safety of others.
   

4. How we secure your data

Aube Nouvelle takes security seriously. We implement a variety of industry-standard measures to protect your data, including:
 

• Encryption: We use SSL encryption to protect sensitive information during transmission, such as payment details.
   

• Access Control: Only authorized personnel have access to personal information, and they are bound by confidentiality obligations.
   

• Data Retention: We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy or to comply with legal obligations.

However, while we take these measures, no method of transmission or electronic storage is completely secure. We strive to protect your personal data, but we cannot guarantee its absolute security.
 

5. Cookies and Tracking 

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device that help us recognize repeat visitors and personalize your experience. You can control cookies through your browser settings and may opt-out if desired, though this may limit some functionality of the website.
 

6. Your Data Protection Rights

You have certain rights concerning your personal data under applicable data protection laws, including:
 

• Access: You can request a copy of the personal information we hold about you.

• Correction: You may request that we correct or update inaccurate or incomplete information.

• Deletion: You may request that we delete your personal information where it is no longer necessary for the purposes for which it was collected, subject to legal requirements.

• Withdrawal of Consent: You can withdraw your consent to the processing of your data, such as unsubscribing from our mailing list at any time.

To exercise these rights, please contact us at the details provided below. We will respond to your request within a reasonable timeframe and comply with all relevant legal requirements.
 

7. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a child without verified parental consent, we will take steps to delete the information as soon as possible.
 

8. International Data Transfers

If you are located outside Benin, please note that your personal information may be transferred to and processed in countries other than the country in which you reside. By using our services or engaging with our website, you consent to the transfer of your information to Benin or other countries where Aube Nouvelle’s service providers operate.
 

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we protect your information. The date of the latest revision will be posted at the top of the policy.
 

10. Questions or Report a Problem

If you have any questions, concerns, or requests related to this privacy policy or your personal information, you can contact us at:

• Email: contact@aubenouvelle.org
   

By using our website or providing personal information to Aube Nouvelle, you agree to the terms outlined in this privacy policy.